IT support for contractors and field service businesses
Your business runs in three places at once: an office, a yard or warehouse, and thirty tablets moving around Central Texas. Most IT providers only think about the first one.
What we do for you
- Field connectivity: tablets, hotspots, in-truck routers and offline-tolerant workflows
- Job management platform support and integration with accounting
- VoIP with mobile apps so the main number reaches techs in the field
- Yard and warehouse Wi-Fi that covers the whole site, not just the office
- Ransomware protection and immutable backups sized for photo and drawing volumes
The parts generic IT support gets wrong
The field is where the work happens
Techs on tablets need job details, photos, signatures and payment capture to work in a crawlspace with one bar of signal. Software that assumes good connectivity fails quietly and expensively.
Job management software is the whole operation
ServiceTitan, Housecall Pro, Jobber, Procore, Sage or Foundation. Dispatch, invoicing and payroll all run through it, and when it is down the whole day stops.
Contractors are a ransomware target
Attackers know construction and field service firms have thin IT, real cash flow and very low tolerance for downtime. It is a well-documented pattern, not a scare story.
General contractors are starting to ask
Larger GCs and commercial clients now send subcontractors security requirements as part of prequalification. Not being able to answer is starting to cost work.
What we take on
- Field connectivity: tablets, hotspots, in-truck routers and offline-tolerant workflows
- Job management platform support and integration with accounting
- VoIP with mobile apps so the main number reaches techs in the field
- Yard and warehouse Wi-Fi that covers the whole site, not just the office
- Ransomware protection and immutable backups sized for photo and drawing volumes
- Prequalification and client security questionnaire responses
Most contractors do not have a regulator, but you increasingly have customers who act like one. We prepare the security documentation general contractors and commercial clients ask for during prequalification.
Questions people ask
Can you support our techs in the field?
We have a yard with terrible Wi-Fi. Can that be fixed?
Our software vendor says they handle support.
The services that matter most here
Office network management
Wi-Fi that works in the back office too.
Learn more →VoIP & business phone
A phone system that follows your team anywhere.
Learn more →Device management & laptop deployment
Laptops arrive configured, encrypted and ready to work.
Learn more →Backup & disaster recovery
Backups that have actually been restored.
Learn more →Find out what you're actually running
A 15-minute call, then a two-hour on-site assessment and a written picture of your environment. The findings are yours to keep whether or not you hire us.