Service

Backup and disaster recovery

Everybody has backups. Far fewer have backups that have been restored from, and almost nobody knows how many hours it would actually take to get trading again. The difference between those two states is the whole product.

What you get

  • A ransomware event becomes a restore, not a payment decision
  • Deleted mail and files recoverable months later
  • A known, tested recovery time you can plan around
  • Evidence for the backup questions on your insurance form

The backup is running to a drive plugged into the server it is backing up, which ransomware will encrypt at the same time. Or it is in Microsoft 365, which Microsoft explicitly says is your responsibility to back up, not theirs.

What's included

How we run it

Immutable, off-site copies

Backups that cannot be altered or deleted by anything on your network, including an attacker with your administrator password. This is the single control that turns a ransomware event from a crisis into an inconvenience.

Microsoft 365 and Google Workspace backup

Mail, OneDrive, SharePoint and Teams. Your provider protects their infrastructure, not your data — a deleted mailbox or an encrypted SharePoint library is your problem to solve.

Restores tested on a schedule, and reported

We restore real files and real machines to prove the backup works, and we send you the result. An untested backup is a belief, not a control.

Recovery targets written down

How long to get back, and how much work you would lose — agreed in advance, per system, so you can decide where it is worth spending more.

A documented recovery runbook

The order things come back in, who calls whom, and where the credentials are. Written before you need it, because nobody thinks clearly during an outage.

Outcomes

What changes for you

  • A ransomware event becomes a restore, not a payment decision
  • Deleted mail and files recoverable months later
  • A known, tested recovery time you can plan around
  • Evidence for the backup questions on your insurance form
FAQ

Questions people ask

Isn't our data already safe in Microsoft 365?
Microsoft guarantees their service is available. They are explicit that protecting your data within it is a customer responsibility. Retention windows are short, and they do not help at all against a user or attacker deleting things deliberately.
How often do you test restores?
Automatically and continuously for critical systems, plus a documented full restore test that we walk you through so you have seen it work with your own eyes.
What if we get hit anyway?
You call us, we isolate, we assess scope, we restore from an immutable copy and we work with your insurer and, where required, your counsel. Having the plan written down in advance is most of what makes that go well.

Find out what you're actually running

A 15-minute call, then a two-hour on-site assessment and a written picture of your environment. The findings are yours to keep whether or not you hire us.