Service

Employee onboarding and offboarding

Onboarding is the first impression your company makes on someone who just took a risk on you. Offboarding is the one your lawyer and your insurer care about. Both are checklists, and both go wrong when they live in somebody's head.

What you get

  • New hires productive on day one, not day three
  • Zero orphaned accounts, verified monthly
  • Departures handled in an hour, not whenever someone remembers
  • An access audit trail that answers the insurance questionnaire

A new hire spends their first morning waiting for a login. Or — the expensive version — someone left four months ago and still has an active mailbox, a live VPN certificate and access to the shared drive.

What's included

How we run it

One request kicks off everything

You tell us the name, the start date and the role. We handle the identity, the mailbox, the group memberships, the licences, the laptop, the phone extension and the app access, mapped to what that role actually needs.

Role-based access, not copy-the-last-guy

We build an access profile per role. New bookkeeper gets exactly what a bookkeeper needs — not a clone of whoever left, quietly inheriting six years of accumulated permissions.

Same-day offboarding

Sessions killed, password rotated, MFA tokens revoked, mailbox converted and delegated, laptop wiped, phone extension reassigned, licences reclaimed. Usually within the hour if you tell us in advance.

A written record of both

Every provision and every revocation is logged with a timestamp. When your cyber insurer or an auditor asks how you control access, you send them a report.

Licence reclamation that pays for itself

Unused Microsoft 365 and app licences are one of the most common sources of quiet waste in a small business. We audit them and claim them back.

Outcomes

What changes for you

  • New hires productive on day one, not day three
  • Zero orphaned accounts, verified monthly
  • Departures handled in an hour, not whenever someone remembers
  • An access audit trail that answers the insurance questionnaire
FAQ

Questions people ask

How much notice do you need for a new starter?
Three business days is comfortable for a shipped, fully configured laptop. We can turn around accounts and access same day if someone starts sooner than planned.
What about a termination we cannot give notice on?
Call us. Immediate lockouts are an emergency path on every plan — we can kill sessions and revoke access within minutes of your call, then work through the rest of the checklist.
Do you handle the mailbox of someone who has left?
Yes — converted to a shared mailbox, delegated to their manager or replacement, and retained for whatever period your industry requires. No licence cost while it sits there.

Find out what you're actually running

A 15-minute call, then a two-hour on-site assessment and a written picture of your environment. The findings are yours to keep whether or not you hire us.