Plans

Three ways to work with us

Every plan is per user, per month, billed monthly, with no long-term contract. We quote after the assessment rather than off a price list, because a 12-person dental practice and a 40-person contractor with three sites are not the same job.

Essential

Small teams that need reliable support and the basics done properly.

Quoted after assessment
  • Unlimited help desk, 8am–6pm Central
  • 24/7 monitoring and alerting
  • Laptop and device management (MDM)
  • Patching and encryption on every endpoint
  • Microsoft 365 or Google Workspace administration
  • Onboarding and offboarding
  • Asset register and documentation
  • Quarterly check-in
Get a quote

Complete

Where most businesses should start. Everything above, plus the security controls your insurer asks about.

Quoted after assessment
  • Everything in Essential
  • Managed endpoint detection and response
  • Enforced MFA and conditional access
  • Email security, SPF/DKIM/DMARC
  • Security awareness training and phishing simulation
  • Immutable backups with tested restores
  • Office network and Wi-Fi management
  • VoIP phone system management
  • Cyber-insurance questionnaire support
  • After-hours emergency line
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Fractional Tech Office

For businesses that need technology leadership, not only technology support.

Quoted after assessment
  • Everything in Complete
  • Fractional CTO / vCIO engagement
  • Technology roadmap and annual IT budget
  • Vendor selection and contract review
  • Workflow automation and AI projects
  • Compliance programme ownership (HIPAA, WISP)
  • Quarterly business reviews with your leadership
  • Board and investor-ready reporting
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On every plan

The things that should not be extras

No setup fee for the assessment

The initial assessment and the written findings cost you nothing and are yours to keep regardless of what you decide.

Projects quoted separately

Office moves, migrations, new phone systems and build-outs have a defined scope and a fixed price. Nothing open-ended lands on your monthly invoice.

Hardware at cost

We buy laptops, firewalls, switches and handsets on your behalf and show you what we paid. No hidden margin.

Your data stays yours

Documentation, admin credentials and configuration are yours. If you leave, we hand them over and help with the transition.

FAQ

About pricing

Why isn't there a price on this page?
Because a per-seat number would be misleading. A 12-person practice with one location and a 40-person contractor with a yard, three sites and field tablets have very different costs. The assessment takes a couple of hours and produces a real number, not a range.
How is it billed?
Per user, per month, invoiced monthly in advance. Hardware and project work are invoiced separately with a quote you approve first.
What is the commitment?
Ninety days initially, because the onboarding work is front-loaded, then month to month with 30 days' notice.
Can we start with just one thing?
Yes. Plenty of clients start with a single project — a phone system, a security clean-up, an office move — and move to a plan afterwards. Some only ever want the fractional CTO engagement.

Get a number that means something

Two hours on site, then a written scope and a real monthly figure. No obligation and no charge for the assessment.

Book a 15-minute call See what we cover