IT support for Austin law firms
Confidentiality is an ethical obligation for you, not a preference. And because you bill by the hour, an outage has an exact and uncomfortable dollar value that everyone in the firm can calculate.
What we do for you
- Document management support and migration, with retention and version control
- Enforced MFA and conditional access across email and remote working
- Immutable backups with documented, tested recovery times
- Cyber-insurance questionnaire walkthrough and gap remediation
- Encrypted laptops and secure remote access for court and home working
The parts generic IT support gets wrong
Client confidentiality is a duty, not a policy
Texas Rule 1.05 and the ABA's guidance on technology competence both point the same way: you are responsible for reasonable safeguards over client information, including when a third party holds it.
Cyber-insurance renewals have got serious
Carriers now ask specifically about multi-factor authentication, endpoint detection, immutable backups and training. Firms that answer no are seeing premiums rise or coverage narrow.
Document management is the practice
NetDocuments, iManage, Clio, Smokeball, or a very carefully organised file server. Whatever it is, search, version history and access control matter more here than almost anywhere else.
Client security questionnaires are arriving
Corporate clients increasingly send outside counsel a security questionnaire before engagement. Being able to answer it quickly is now a business development asset.
What we take on
- Document management support and migration, with retention and version control
- Enforced MFA and conditional access across email and remote working
- Immutable backups with documented, tested recovery times
- Cyber-insurance questionnaire walkthrough and gap remediation
- Encrypted laptops and secure remote access for court and home working
- Client security questionnaire responses, prepared and kept current
We build and document the technical controls your obligations and your carrier require, and we keep the evidence current so a renewal or a client questionnaire is a morning's work rather than a fire drill.
Questions people ask
Can you support attorneys working from court or home?
What about e-discovery and litigation hold?
Do you have experience with our practice management software?
The services that matter most here
Cybersecurity & compliance
Pass the insurance questionnaire honestly.
Learn more →Backup & disaster recovery
Backups that have actually been restored.
Learn more →Email & Microsoft 365 management
Mail that arrives, and does not get you phished.
Learn more →Device management & laptop deployment
Laptops arrive configured, encrypted and ready to work.
Learn more →Find out what you're actually running
A 15-minute call, then a two-hour on-site assessment and a written picture of your environment. The findings are yours to keep whether or not you hire us.